1. What databases are available through Tracxn APIs?
Tracxn provides APIs across multiple datasets such as companies, funding rounds, acquisitions, news, and more. You can view the complete and updated list of available APIs on the Postman API documentation.
If you do not find the dataset you are looking for, please reach out to our support team with your request so we can prioritise it accordingly.
2. How do I get an access token to use Tracxn APIs?
To use Tracxn APIs, you need an API access token.
You can generate a new token from the API Token page in your Tracxn account.
3. How many records can be retrieved per API request, and what are the rate limits?
Record limit: Up to 20 records can be retrieved in a single API call without applying additional filters. To fetch more records, pagination can be used.
Rate limiting: API requests are subject to rate limits to ensure platform stability. Please refer to the rate-limiting documentation link shared in the API documentation for detailed limits.
4. How does API credit usage work for unique companies?
API credits are consumed for each successful API call that returns data.
However, unique company billing works as follows:
The first successful access to a company counts as 1 unique company.
Repeated access to the same company does not increase the unique company count.
API calls that return empty or null responses do not consume credits.
This ensures you are not billed multiple times for accessing the same company data.
5. What is the process when an API access token expires?
An alert notification is sent 30 days prior to the API access token’s expiration. Once the token expires (or before expiry), a new API access token can be generated from the API Token page in your Tracxn account.
Steps to generate a new API access token:
Navigate to the API Token page in your Tracxn account
Click on Generate a new token
6. How can I integrate Tracxn with my CRM (Salesforce, HubSpot, etc.)
Tracxn offers multiple CRM integration options.
Native CRM Integrations:
HubSpot (Available)
Affinity (Available)
Zoho CRM (Coming Soon)
These provide easy setup and real-time data sync.
Embedded CRM Integrations:
Salesforce
Pipedrive
Microsoft Dynamics 365"
For Salesforce, Tracxn is integrated via an iframe-based embed, allowing users to search and view Tracxn data within Salesforce. The data is shown as a web view and is not directly pushed into Salesforce objects. Users need active Tracxn access to view the data.
Custom Integration via API
You can also use Tracxn APIs to build a custom integration where data flows directly into your CRM based on your internal requirements.
7. Does Tracxn support data delivery through Snowflake?
Yes, Tracxn supports data delivery via Snowflake in addition to direct API access. The Snowflake integration can be referred to here.
8. Can API data be delivered through periodic data dumps if API integration is not feasible?
Yes, periodic data delivery in CSV or JSON format can be provided as an alternative method.
9. Can API data be delivered through periodic data dumps if API integration is not feasible?
Yes, periodic data delivery in CSV or JSON format can be provided as an alternative method.
10. Is it possible to have a specific pricing plan for an automation workflow that only enriches or updates data for an active pipeline (around 100–200 companies per month)?
Yes, customized pricing plans for such “Pipeline Enrichment” use cases are available. These are typically designed for low-volume, high-frequency updates and can be discussed with the Sales team based on specific requirements.
11. Is there a trial period or sample data available for testing before committing to a full subscription?
A trial period of 5–7 days is typically provided for Proof of Concept (PoC) testing with limited credits.
During the trial, access can be enabled for selected APIs such as Companies, Funding, Acquisitions, Investors, and Time Series. Full Production API access is not included as part of the trial.
12. What is the API token expiry timeline?
API tokens are generally configured to not expire for active accounts. However, tokens issued for trial accounts are automatically revoked once the trial period ends.
13. What is the standard period of usage (e.g., annual) of API subscription?
The standard API subscription is based on the number of unique companies whose data is accessed and is typically offered as an annual subscription.