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API FAQs

FAQs on Tracxn APIs

Tracxn avatar
Written by Tracxn
Updated over a week ago

Getting Started

1. Which databases are available via APIs?

See the full list of APIs currently available on API Overview. If you did not find what you were looking for, please reach out to our support team with your request. It will help us prioritise.

2. How to get access token for using Tracxn APIs?

You can generate a new API token on the API Token page.


API Sandbox

1. Is there a sandbox environment available for testing?

Yes, we have a free API sandbox environment that you can try out. Refer Sandbox Environment for more details. The sandbox environment gives you access to the Cybersecurity feed and all the companies, funding rounds, acquisitions, investors, sectors (Practice Area/Feed/Business Models) under it.

2. Is there a separate token for sandbox and production environments?

No, you can use the same token for both the environments. You only need to change the endpoint URLs.


API Request Body

1. How do I see the list of available filters for each of the APIs?

See the full list of available filters for each API in the corresponding API reference pages > Filters Applicable.

2. What is the default 'size' parameter?

The default and maximum value for 'size' parameter for API responses is set to 20. If you require fewer than 20 entities in the API response, you can use this parameter to reduce the result size.


API Response

1. What data is included in the API response?

To find the list of data points included in the API response, refer to the "Output Keys" section on the corresponding API reference page. If the API does not return a specific data point that you can see on the platform, please reach out to our support team with your query. We will assess the feasibility of supporting your use case and provide assistance accordingly.

2. Can I customise the fields returned in the API response?

Currently, the API response will include all data points. The option to customise response to limit to specific fields is currently not available.

3. I want the entities in the API response sorted in a particular order. How do I do that?

See the full list of attributes by which you can sort the entities in the API response in corresponding API reference pages > Sorts applicable.

4. What happens in case a datapoint is not available in your database? What will the API response look like?

API responses will not contain datapoints for which we do not have values available in our database. This is to reduce the API response packet size. You will need to handle for this scenario while integrating with the APIs.


Miscellaneous

1. How are Companies uniquely identified in Tracxn database?

Companies are primarily identified by their normalised website domain in our database. Additionally, we provide database IDs (id/tracxnId) for all entities, which can also serve as primary identifiers for any entity inside the Tracxn database.

2. How can I check if an entity was updated or when was it updated?

Currently, there is no option to check for entity updates or determine when the last update was made. Due to the extensive number of data points available for each entity, maintaining updated date-time is challenging.

3. Is server-side push or webhooks supported?

Currently, we do not support server-side push. However, this feature is on our development roadmap.

4. What if the desired company is not available in your database?

If a company is not found in our database, the API will not return this company in the response, and no credits will be deducted. You can submit a curation request on our platform to have the company added/curated to our database.

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