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Miscellaneous FAQs on Tracxn APIs

Updated over 2 months ago

1. How are Companies uniquely identified in Tracxn database?

Companies are primarily identified by their normalised website domain in our database. Additionally, we provide database IDs (id/tracxnId) for all entities, which can also serve as primary identifiers for any entity inside the Tracxn database.

2. How can I check if an entity was updated or when was it updated?

Currently, there is no option to check for entity updates or determine when the last update was made. Due to the extensive number of data points available for each entity, maintaining updated date-time is challenging.

3. Is server-side push or webhooks supported?

Currently, we do not support server-side push. However, this feature is on our development roadmap.

4. What if the desired company is not available in your database?

If a company is not found in our database, the API will not return this company in the response, and no credits will be deducted. You can submit a curation request on our platform to have the company added/curated to our database.

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