1. Are all credit types the same? I have Export Credits available to me. Can I use them for using Tracxn APIs?
No, separate credits are provided for Platform Exports and APIs. To access our APIs, please contact our API desk team. To test our APIs without consuming credits, try our Sandbox Environment.
2. How are API Credits allocated and reset?
API credits are allocated at the beginning of each subscription cycle based on your subscription plan. These credits are added by our team and are refreshed on a monthly basis. The reset cycle follows the terms of your subscription plan.
3. How are API credits deducted?
1 API credit is deducted for each entity (for example, a Company in the Companies API, a Funding Round in the Transactions API, an Investor in the Investors API, etc.) returned in the API response.
For instance, if your call to the Companies API retrieves 15 companies, 15 API credits will be deducted.
4. Are credits deducted when no results are returned?
No, credits are only deducted when the API response includes an entity available in our dataset. If no data matches your query criteria, no credits will be deducted.
5. How do I check the number of available API credits?
Refer to the Credit Details page to view the number of API credits available to you.
6. What happens when my credits are exhausted?
If you exhaust your credits, the API will respond with HTTP code - 403 and the message "API out of credits". Feel free to reach out to our support team to request additional credits.
7. My API query matched hundreds of entities. Will I get all these matched entities together as a response to a single API call? How will credit deduction work?
Each API call can return a maximum of 20 entities. To retrieve all matched entities, you must make multiple API calls using pagination. Credits are deducted only for entities returned in the API response. As a result, credits will be deducted in multiples of 20 as you paginate.